Microsoft Teams Voice
overview
Plan Your Teams Voice Solution
Phone System is Microsoft’s technology for enabling call control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.Working with Teams clients and certified devices, Phone System allows you to replace your existing PBX system with a set of features directly delivered from Microsoft 365.If you need help,please contact us
Calls between users in your organization–regardless of geographical area–are handled internally within Phone System. These internal calls never go to the Public Switched Telephone Network (PSTN), so your company avoids long-distance charges.
If you answer yes to the following, then Phone System with Calling Plan is the right solution for you:
- Calling Plan is available in your region.
- You don’t need to retain your current PSTN carrier.
- You want to use Microsoft-managed access to the PSTN.
However, your situation might be more complex. For example, you might have offices in locations where Calling Plan isn’t available. Or you might need a combination solution that supports a complex, multi-national deployment, with different requirements for different geographic locations. Microsoft supports a combination of solutions:
- Phone System with Calling Plan
- Phone System with your own PSTN carrier with Operator Connect
- Phone System with your own PSTN carrier with Direct Routing
- A combination solution that uses Phone System with Calling Plan, Phone System with Operator Connect, and/or Phone System with Direct Routing
The solution depends on your actual needs, but no matter what the final plan is, we are committed to creating a communication solution that is fast, convenient and suitable for you.
key features
Phone System Contains
AUTO CALL QUEUES
Auto attendants allow you to set up menu options to route calls based on the caller input. Call queues are waiting areas for callers. While used both, auto attendant and call queue can easily route callers to the right person or department in your organization.
CLOUD VOICEMAIL
Cloud Voicemail includes the voicemail transcription, which is enabled for all users in your organization by default. Your business needs might require that you disable some voice mail transcription for specific users or everyone throughout the organization.
CALLING IDENTITY
By default, all outbound calls use the assigned number as calling identity (caller ID). The recipient of the call can soon identify the caller and decide whether to accept or reject a call. You can either change or block the caller ID (also called a Calling Line ID) for a user.
CALLING PLAN
Phone system with calling plan is Microsoft’s all-in-the-cloud voice solution for Teams users. It is the simplest option that connects phone system to the PSTN. Microsoft acts as your PSTN carrier with this option. This requires uninterrupted connection to Microsoft 365.
OPERATOR CONNECT
If your carrier participates in Microsoft Operator Connect program, they can manage the service for taking PSTN calling to Teams with this program. Your carrier manages the PSTN calling services and Session Border Controllers, allowing you to save on purchase.
DIRECT ROUTING
Connect your own supported Session Border Controller to phone system without a need for additional software. You can use any telephony carrier with phone system. You can configure and manage this option, or it can be configured and managed by your carrier.
other configurations
Depending on Your Requirements
Discover more about BLUE SPEEDY, contact us now
Delivery
Maximizes Your Business Values
Assessment
Comprehensive assessment of your need to target the core issue
Customization
Build an IT plan or solution that is customized to your end-user and work
Agreement
Specify details, service process and payment method to sign a contract
Implement
Set up process to realize plan and receive the feedback in time
Expertise
Microsoft ISV Partner
Blue Speedy have became the Microsoft ISV from 2019, providing cloud service and Teams communication solution for clients. With professional engineers certified by Microsoft, Blue Speedy responds rapidly to customers. Blue Speedy continues to polish technology and service processes to ensure that customers in every corner accessible to professional service in time.
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